🖋 About Us
sakura.pens is a Japanese fountain pen & ink catalog operated by GateRise, Inc., based in Tokyo, Japan. We help pen lovers around the world discover and purchase Japanese fountain pens, inks and stationery — including limited editions and hard-to-find items.
🏢 Company Information
| Business name | GateRise, Inc. |
|---|---|
| Address | 1-41-3 Gotokuji, Setagaya-ku, Tokyo 154-0021, Japan |
| support@gaterise.co.jp | |
| Phone | +81-90-6193-0478 |
| Representative | Manabu Kobayashi |
| Business | Retail and proxy purchase of Japanese fountain pens, inks and stationery |
🛍 How to Order
- Browse the catalog and add the items you like (choose a nib for fountain pens).
- Press “Request quote” and send us your list via Instagram DM (@sakura.pens).
- We check availability and send you a quote (item price + shipping).
- After your payment, we secure and ship your items.
Prices shown in the catalog are reference prices and are confirmed with your quote. Stock is confirmed only after your request.
🚚 Pricing, Shipping & Payment
| Price | Reference price shown per item (confirmed at quote) |
|---|---|
| Shipping | Flat ¥5,000 worldwide, per order (one fee regardless of quantity). Large orders may be quoted separately. |
| Other charges | Any import duties or taxes in the destination country are the customer’s responsibility. |
| Payment method | By invoice |
| Payment timing | Before we secure your items, after the invoice is issued |
| Delivery | Usually shipped within about 2 weeks after payment is confirmed (pre-order items ship after their release date) |
↩️ Returns & Cancellations
Because items are sourced individually to order, cancellations or returns for customer reasons are generally not accepted after payment. If an item arrives damaged or incorrect, please contact us within 7 days of delivery and we will arrange a replacement or refund.
— ❀ —
📜 特定商取引法に基づく表記
| 販売事業者 | 株式会社GateRise |
|---|---|
| 運営統括責任者 | 児林 学 |
| 所在地 | 〒154-0021 東京都世田谷区豪徳寺1-41-3 |
| 電話番号 | 090-6193-0478（お問い合わせはメールを推奨いたします） |
| メールアドレス | support@gaterise.co.jp |
| 販売価格 | 各商品に表示の参考価格（お見積もりにて確定） |
| 商品代金以外の必要料金 | 送料 一律¥5,000（1ご注文につき）／輸入国での関税・輸入税等はお客様のご負担 |
| お支払い方法 | 請求書によるお支払い |
| お支払い時期 | ご注文確定（請求書発行）後、商品確保前にお支払いください |
| 商品の引渡し時期 | ご入金確認後、通常約2週間以内に発送（予約商品は発売後） |
| 返品・キャンセル | 商品の性質上、お客様都合による返品・キャンセルは原則不可。破損・誤配送の場合は到着後7日以内にご連絡ください（交換または返金いたします）。 |